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FIRST | COMPANY SYNOPSIS| SERVICE ITEM | SERVICE FLOW CHARTCUSTOMER_DATE_BOOKMESSAGE BOARD | chinese
上海电脑医院

  Shanghai netQ NETWORK & TECHNICAL SERVICE CO., LTD

 

  Customer Information

 

Customer name

Customer number

Ad d ress

Service area

Contact person

Phone/Fax

Customer type

Person in charge

Customer specialization

Service Engineer

Office equipment

•  server-----------unit ; PC ----------unit ;

•  laptop-----------unit ; projector-------unit ;

•  printer----------unit ; fax machine-----unit ;

•  copy machine-----unit ; scanner---------unit ;

•  others : ---------

the usage of these office equipment £º

Equipment number

Purchase date

Warrantee

Operators

Note

Payment method

□ cash □ check □ bank transfer

Credit

Contract length

From to

Contract funds (Yuan/year)

Free service

From to

note £º

Note: Above information is solely for purpose of customer service. We will strictly keep your information confidential. We will not disclose your information to any third party under any circumstance.

Customer office equipment specification

•  PC specification

Equipment number

Hardware specification

Software specification

CPU

Mother board

Hard disk

Memory

Display card

Sound card

Network card

OS

Office software

Others

•  Other equipment specification :

Equipment number

Equipment name

Manufacture

Equipment model

Peripherals

Note

Customer equipment driver information

Driver

Installer

Installation date

Folder name

Capacity

Structure £º

Driver T Equipment NO.1 (Folder name) T mother-board drive (file name)

T Display card drive (file name)

T Sound card drive (file name)

T Network card drive (file name)

T Equipment NO.2 (Folder name) T mother-board drive (file name)

T Display card drive (file name)

T Sound card drive (file name)

T Network card drive (file name)

…… .

Driver update £º

Schematic Network connection

立方体: ROUTER            01⊙ 02⊙ 03⊙ 04⊙   立方体: SWITCH  01⊙02⊙03⊙04⊙05⊙06⊙07⊙  ⊙

立方体: 01 立方体: 02 立方体: 03 立方体: 04 立方体: 05 立方体: 06 立方体: 07 

Routine maintenance log

Date

Service provided

Part s changed

Service performer

Customer signature

Service report

Customer NO £º £¨ £©

Report date

Year/mo/day

Report time

Am/pm hr min

Equipment number

Operator

Customer name

Contact person/phone

Address

Service area

Problem specification and request

Service date

Service time

Service provided and results £º

signature £º date £º

□ repaired □ take back

Parts being taken back £º

□ mother board □ power supply □ monitor

□ CD drive □ floppy drive □ CD re-writer

□ ink □ printer drum

□ others :

Equipment serviced

Label

Parts & fee

Payment total

Payment method

□ check □ cash

Cashier signature

Customer verification £º

Service start time £º service end time £º

signature £º date £º

Customer feedback:

Evaluation and suggestion

Evaluate and make suggestion for customers' office system every quarter of a year

Date £º

Evaluator £º

Evaluation £º

 

Date £º

Name £º

Suggestion £º

 

Customer Feedback:

Equipment specification £º

•  ROUTER :

•  SWITCH :

•  SERVER :

Evaluation and suggestion

Evaluate and make suggestion for customers' office system every quarter of a year

Date £º

Evaluator £º

Evaluation £º

 

Date £º

Name £º

Suggestion £º

Customer Feedback:

 

 

     
  Service Telphone: 021 - 61-121-021 021 - 34240905