Introduction

Shanghai netQ Network & Technical Service Co., LTD is a company that provides professional service for network users. It is associated with Shanghai Information & Technology Service Association. It provides the following services for the members of Shanghai IT Service

Association and all other companies.

1.  Network system and related hardware and software installation and maintenance;

2.  Expanded service for Tele-communication;

3.  Maintenance of office equipment, such as printers, copy machines, fax machines, etc.

Our goal is to insure our customers' office systems run smoothly every minute with our quality service and low price.

Quality service

Our company now has more than 50 engineers and technicians. Each of our service groups has its own vehicles equipped with computer and network systems to insure fast service for our customers' needs. If we cannot solve your problem on site, we will provide you our computer and related equipment to insure your system is up and running.

We also have a customer service center and hot line to wait for your calls and serve your needs at any time. Even during the time that your office system is running normally, our service engineers will check your system routinely and provide you the latest information or expand your service.

Types of service

Regular service

1. Installation and optimization of operating system;

2. Network system and network server maintenance, which includes dial-up and broad-band frequency network systems;

3. Diagnose and troubleshoot hardware problems;

4. Install and update virus protection systems, and provide on site training of correct use of virus protection software;

5. Data organization and backup systems;

6. Application software maintenance;

7. Maintain security of customers' company web sites and mail systems;

8. Improve management efficiency with our information & technical service;

9. On-site training in computer maintenance and troubleshooting.

Expanded service (fees vary depend on your choices)

1. Cost-effective consulting on network system and hardware chosen; (free)

2. Consulting on users' Telecommunication and expanded service optimization; (free)

3. Order, purchase and/or install hardware, software, virus protection, network systems and computers per customers' request;

4. Order and purchase office items, such as paper, ink, discs, etc with free shipping for customers;

5. Order and purchase Telecommunication service and equipment per customer request;

6. URL application and web site set-up;

7. Professional application software installation and maintenance;

8. Data recovery.

Computer systems covered by our service

Our service covers brand names, which include

CPU: inter, Microsoft, IBM, HP, Dell,Samsung , Sony, Lenovo,Founder,Tsinghua tongfang

Tele-communication: China telecom, China mobile, China Netcom , China unicom

Printer: Xerox,Ricoh,Canon

Virus protection: Rising,Kingsoft,Ufsoft,Kingdee

Our pledge

We guarantee a speedy service in less than 2 hours for companies located within the beltway, 3 hours otherwise. We will pay you a hundred yuan if we cannot keep our promise.

Part of our customer list

Shanghai Water Investment co. Ltd

Shanghai Water

Wei-Wang-Di Water Co. Ltd

Shanghai Water Quality Control

Shanghai Flood Protection Wall Management

Qingfu Water Design

Shanghai High-Temperature Industry

Shanghai Yangqiang Mid-school

Shanghai Zhenghua Paint

Shanghai Lule Computer Technoledge Co. Ltd

Our goal

1. Provide the customers with fast, standard and super-valued service;

2. We want to be a network management that you can trust;

3. We believe that our customers need to save money and we want to help.

4. For small size companies, it will save you half of your IT expense if you choose our services for your network management instead of using your own. You will get more professional, standard and high quality services.

Shanghai netQ network & technical service co. Ltd, a network management that you can trust!